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Guarantees
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Sustainably Made
Eco-friendly materials & ethical production
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Every Purchase Gives Back
Every bag gives 1 kg of rice to a family in need
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Happiness Guaranteed
Love it or return it within 30 days. No questions asked.
FAQs
Is There a Warranty on Your Products?
Yes! We stand behind the quality of our products and offer a 6-month limited warranty from the date of purchase. If you experience any issues within this time, we’re happy to help!
To submit a warranty claim, simply email us at hello@ricelove.com with photos of the issue and the subject line “WARRANTY.” If your item qualifies, we’ll send you a replacement for the same or a similar product. While we don’t offer refunds for warranty claims, we’re committed to making things right.
We also believe in sustainability! Instead of returning defective items, we encourage customers to repair, repurpose, or recycle them. The cost of postage for the new item is covered by the customer.
Do you offer free shipping?
Yes! We offer free shipping on all orders over $90—simple, straightforward, and hassle-free.
How fast will my product be shipped to me?
We work hard to get your order out as quickly as possible! Many orders ship the same day, and all orders are shipped within 2-3 business days at the latest.
Exceptions: If you’re ordering any print-on-demand apparel, please allow about a week for production before it ships.
Once your order is on its way, you’ll receive a tracking number so you can follow its journey!
How does rice giving impact a family?
Happy you asked! From a Western perspective, it can be very difficult to imagine just how important rice is to Asia and the Pacific Islands. Westerners can easily get by without eating rice. But, in Asia, this is not the case. In India, rice is eaten three times per day. For low income families, rice is the primary source of daily calories. These families are not bombarded by packaged foods and fast food, like in the developed world. In Asia, rice is life. The amount of rice we provide lifts a tremendous burden from families who are strained in many ways beyond financial. Most families dream of sending their children to private school in India, which is the beginning of the path out of poverty. Many families use the money they save to pay an admittance fee for one of their children to get into school, which provides hope for the future.
More questions? Head over to our FAQ page