All orders are shipped from the USA. The cost of import fees and/or duties are NOT included in the cost of shipping. If you live outside the USA, you may be required to pay a duty before you can pick up your package. It is important to know your countries rates for duties as you will be responsible for this added cost. If you do not pay the duty, the package will be returned to us. In this case, we will contact you to ask if you would like to pay to have the package re-shipped to you or if you would like a refund on the cost of the product (excluding shipping). Most European countries have import fees, however, they are generally less than the cost of the product(s), and the fees are not charged consistently on every package. Customers have not reported any duties for Canada, Australia, or New Zealand.